Privacy Policy

At Salon, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when visiting our website or using our services. Please take a moment to review this policy to understand how we handle your data.

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following information:

1. Personal Information You Provide: This includes data you provide when booking appointments, purchasing gift cards, signing up for newsletters, or submitting contact forms. We may also request details when you enter a promotion or report a service issue.

2. Correspondence Records: If you contact us by email, phone, or through our website, we may retain a copy of that communication for reference or customer service improvement.

3. Survey Responses: Occasionally, we may ask for feedback through surveys to better understand our clients' needs. Responding is always optional.

4. Transaction Details: We collect information about services booked, products purchased, and payment methods used.

5. Website Activity: This includes your visits to our website, pages viewed, time spent on site, traffic data, location data, and the devices you use to access our website.

IP ADDRESS

We may collect information about your device, including IP address, browser type, and operating system for system administration and analytical purposes. This data is aggregated and does not identify you personally.

COOKIES

Our website uses cookies to enhance your experience by remembering your preferences and providing relevant content. Cookies also help us understand how our site is used so we can make improvements. For full details, please refer to our Cookie Policy.

WHERE WE STORE YOUR PERSONAL DATA

Your information may be stored or processed on secure servers both within and outside of your home country. By submitting your personal data, you agree to this transfer, storage, and processing. While we take appropriate security measures to protect your data, no online transmission is 100% secure.

HOW WE USE YOUR INFORMATION

We use your data in the following ways:

1. To ensure our website displays content in the most user-friendly and effective way.

2. To provide the services or information you request and to communicate with you about those services.

3. To carry out obligations related to bookings, payments, or promotions you have participated in.

4. To allow you to use interactive features of our website, such as appointment scheduling or special offers.

5. To notify you about changes to our services or new offerings we believe may interest you.

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

1. Our Business Group: This includes affiliated companies or trusted partners who help us deliver our services.

2. Service Providers: Data processors, booking platforms, marketing services, and other third parties that operate on our behalf under confidentiality agreements.

DISCLOSURE TO THIRD PARTIES

We may also disclose your information:

1. If we sell or transfer part of our business, your information may be shared with the buyer.

2. To comply with legal obligations or enforce our policies, including for fraud prevention and credit risk protection.

3. When legally required, we may provide information to law enforcement or government agencies.

CHANGES TO OUR PRIVACY POLICY

Salon Halo may update this Privacy Policy from time to time. We encourage you to review it periodically to stay informed of how we protect your information.

CONTACT

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out through our website's contact form or by calling us directly.